Author: ProSource Global Outsourcing

BPO In The Philippines Stays On Top Through Global Pandemic

BPO In The Philippines Stays On Top Through Global Pandemic

Over the past couple of years, there has been a thirty per cent growth in the BPO sector in the Philippines and another 20% expected. With their Privacy of Data Act and English proficiency being exceptionally high this makes the Philippines an extremely reliable destination for all forms of outsourcing tasks, leaving behind competitors like China and India.

In this Global pandemic, companies have had to cut their costs wherever they can to survive so it comes as no surprise that the interest in BPO services has increased dramatically. Right now, there is a company in the Philippines recruiting for 10,000 employees and another following closely recruiting 7,000.

So why the demand?

 

As we are slowly coming out of the worst of this pandemic, we are seeing huge growth and demand which is leaving businesses scrambling for experienced staff that are hard to find.

No matter how new a given role may be to your company, at ProSource we are already providing that function to clients at a world-class level. These are not just professionals who can accommodate your different requirements but are also highly educated and qualified in their respective fields.

Outsourcing with ProSource has various benefits including quality work, efficient management, and reduced overhead costs.

We have witnessed companies grow rapidly due to the back-end support outsourcing is providing. ProSource is supporting many companies, each package is unique to suit your specific needs.

The Top Reasons You Should Be Outsourcing Your HR

The Top Reasons You Should Be Outsourcing Your HR

Putting together a stellar HR team may not always be the No.1 priority, which is why many businesses have opted for outsourcing some of those functions. The challenge then is in finding the right outsourcing partner. So what is HR outsourcing, and how will it help your business? A great question! Business process outsourcing (BPO) gives companies access to the expertise they need without all the work it takes to necessitate it. Basically, businesses and their leaders can focus on the critical aspects of their business without always being tied to the necessary detail. 

If we put the role of Human Resources into context it deals with everything from recruitment and training to employee management and compliance and that’s just the framework. Leveraging expertise in this area can add incredible value to your company because it can remove a substantial source of risk. A BPO’s central offer is human resource management! You get access to a pool of talent you might otherwise not have access too, while also removing some of expense tied into resourcing this yourself. Whether you are hiring for construction, transport & logistics, real estate or the financial services sector, looking for a solution that is custom made for each partnership is the first hurdle. So where to start?

It’s important that the HR outsourcing partner that you work with has a collaborative process, closely linking with existing management to create a cohesive culture that mixes well with your business rather than clashing against it.

Leading BPO partners also understand modern ways of working and are constantly reviewing the scope and investing in the appropriate tech or process management systems to improve efficiencies. This can be a win in itself for small to medium businesses enabling them to modernise their systems and processes without investing in capital.

With remote work practices changing the way we connect with our teams, working with a global resource pool is really practical. Consider how difficult it can be to find someone with specialised knowledge, and now consider having the ability to take geography out of the equation. If we look at one of the other benefits of outsourcing, the screening process alone may make outsourcing viable for any organisation, the time and diligence to sift through applicants! A strong BPO partner will help companies streamline the hiring process. Consider this resource as your team of qualified head hunters tasked with finding the best resources available. HR outsourcing teams are not only experts in people management, their portfolio includes understanding local legislation, managing compliance and documentation, to formalising company processes. At ProSource, we have a clear understanding of how to execute process and work with our partners on a bespoke plan that meets that their needs. After all our business is yours. ProSource can help take your company to the next level, so get in touch today.

Once this occurs, the leadership and management on-site and within the construction company can focus on strategy & execution, secure in the knowledge that a fully accountable outsourcing partner is managing the minutiae, and therefore saving them time. This means that they can spend more time focused on what’s going on on-site, engaging closely with clients, and ensuring that the maximum value is delivered to the client. The outsourcing provider’s team might be located overseas, but they’re always visible via regular reporting and clear documentation, and this actually provides the construction company’s leadership with greater levels of control.

Because detail and process-orientated experts are in such demand for construction companies, it’s actually difficult to find the right people for recruitment, despite the number of Australians that construction employ. Competition for these skill types, as critical as they are for construction businesses to meet their regulatory requirements and deliver projects to budget and on time, is fierce. In working with an outsourcing services company, a company can access these all-important skills without investing in costly recruitment projects.

Prosource, for example, focuses our teams on process and detail-orientated professionals that will be able to act as the backbone to all of your construction projects. For more information on the services that we offer to the construction industry, click here.

How Outsourcing Has Changed The Business Of Construction

How Outsourcing Has Changed The Business Of Construction

Australia’s construction industry is known for two things: Firstly, it’s a highly competitive space and the tendering process can be cut-throat. Secondly, it’s highly regulated and compliance risk is a very real concern for construction organisations. In both cases, recruiting the services of an outsourcing services company is helping leading construction outfits get a leg-up on their competition.

Australia’s construction industry employs 1.05 million people, around nine per cent of the work force, and is the third largest employer in the country. What this means is that there are a lot of companies that compete for every major tender, and this puts downward pressure on the revenue that can be derived from the tendering process. 

Engaging with an outsourcing services company can be a useful way for a construction business to reduce costs, allowing it to submit competitive tenders while not cutting its margins to the point that they’re unhealthily thin. With those healthier margins the construction company can focus on delivering to exceeding standards with the work done, and the quality of the project leads to long term reputational gains for the company.

The other major benefit that a leading outsourcing services company offers back to their construction clients is on the side of regulation and risk management. The perception is that because the outsourced support isn’t on-site that they’re not aware of the environment and context, but this isn’t true. The role of the outsourcing support is to carefully map a project in collaboration with the leadership prior to the project’s commencement, and in doing so, the outsourcing support can easily integrate with the back-end operation and management of the project.

Once this occurs, the leadership and management on-site and within the construction company can focus on strategy & execution, secure in the knowledge that a fully accountable outsourcing partner is managing the minutiae, and therefore saving them time. This means that they can spend more time focused on what’s going on on-site, engaging closely with clients, and ensuring that the maximum value is delivered to the client. The outsourcing provider’s team might be located overseas, but they’re always visible via regular reporting and clear documentation, and this actually provides the construction company’s leadership with greater levels of control.

Because detail and process-orientated experts are in such demand for construction companies, it’s actually difficult to find the right people for recruitment, despite the number of Australians that construction employ. Competition for these skill types, as critical as they are for construction businesses to meet their regulatory requirements and deliver projects to budget and on time, is fierce. In working with an outsourcing services company, a company can access these all-important skills without investing in costly recruitment projects.

Prosource, for example, focuses our teams on process and detail-orientated professionals that will be able to act as the backbone to all of your construction projects. For more information on the services that we offer to the construction industry, click here.

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